Customer Service
CUSTOMER SERVICE
Ordering
We accept all major credit cards. We use Paypal for our payment processing, so you can rest assured that your purchase is secure.
For Michigan residents only, a tax of 6% will be added on to any order.
Domestic Shipping
All orders will ship within 2-3 days of ordering. Shipping rates are $6.99 for domestic orders up to $60, $8.99 for domestic orders of $60.01 to $75, and $10.99 for domestic orders of $75.01 and up. Items are sent via priority shipping USPS. Please allow 3-7 days before you receive your order.
If you're interested in a different shipping method please contact us.
International Shipping
At this time, we do not offer international shipping.
Inventory
We are always looking for fun and trendy styles to add to our shop, due to this fact, some items are unique and are of limited stock. If you see something you like, jump on it! There may be a chance that it cannot be re-ordered.
Sizing
All of our sizes reflect Juniors sizing trends. But we are always on the lookout for a wider variety of sizes and will update the site when new items/sizes come available. Always remember to use these charts as a guideline, sizing is not an exact science!
|
Size (Alpha) |
Xsmall |
Small |
Medium |
Large |
||||
|
Size (Numeric) |
0 |
1/2 |
3/4 |
5/6 |
7/8 |
9/10 |
11/12 |
|
|
Bust |
32 |
34 |
36 |
38 |
40 |
|||
|
Natural Waist |
24 |
25 |
26 |
27 |
28 |
29 |
31-1/2 |
33 |
|
Hips |
34 |
35 |
36 |
37 |
38 |
39 |
41-1/2 |
43 |
|
Size (Alpha) |
Xsmall |
Small |
Medium |
Large |
XLarge |
|
Chest |
33-1/2 - 35-1/2 |
35-1/2 - 37-1/2 |
37-1/2 - 391/2 |
40-1/2 - 42-1/2 |
43-1/2 - 44-1/2 |
|
Natural Waist |
27-29 |
29-31 |
31-33 |
34-36 |
37-39 |
- Returns received by us within 21 days of your order date qualify for refund, exchange, or store credit.
- Returns received by us between 21 - 30 days from the date on your order qualify for store credit only
- After 30 days all items are Final Sale and cannot be returned or exchanged.
- Please allow 3-5 days for your return to be processed once the return has been received.
If you were satisfied with the item, but it didn't fit, or the color wasn't right, you can exchange it for a different size or color in the same item as long as the original item is returned to us within 21 days from the date on your order. If the new size/color you request is no longer in stock when we receive your return, we will issue a store credit instead.
Refunds
Refunds will be processed (if requested) for returns received by us within 21 days from the date on your order. Refunds can only be issued to the same credit card or Paypal account used to pay for the original order. If it is not possible for the refund to be issued to the original account used for payment (i.e. the credit card expired or the account was closed due to the card being lost or stolen) then we will issue a store credit to the billing email address listed on the order.
*Refunds are processed within 5-7 business days of our receipt your package. You will be notified via email when your refund has been issued.
How to Make a Return or Exchange
Follow these steps to make a return or exchange:- 1. Include your original invoice in your package. If you misplaced it, there should be a copy in the inbox of the email you provided when you placed your order.
- 2.On the front of your invoice, circle the names of the items you are returning or exchanging.
- 3. If you are exchanging, indicate the new size under Exchange Size.
- 4. Place your invoice, along with the item(s) in unworn condition and with tags attached, in a securely sealed shipping container.
- 5. Send to: 3286 Churchhill Ln Unit 3, Saginaw, MI 48603
If you have a coupon code, you will be asked to order it on the "Payment" page of the checkout process, under "Coupon Code". Be sure to hit the "Apply" button so it is applied to your amount.
Privacy Policy
Your personal information will never be shared with any 3rd party.
Please contact us if you have any other questions or concerns!
